Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data.
Last Updated: March 15, 2025. This privacy policy applies to all users of View-Task services and complies with Thailand's Personal Data Protection Act (PDPA) B.E. 2562.
Who We Are
View-Task operates as an educational platform focused on financial literacy and budget management training. We're based in Thailand at Phet Kasem Road, Khok MO, 70000 Mueang Ratchaburi, Ratchaburi. When you interact with our platform, you trust us with certain information about yourself.
This document isn't just legal boilerplate. It's an honest explanation of what happens with your data when you use our services. We've tried to write it in plain language because you deserve to understand what you're agreeing to.
What Information We Collect
The data we gather falls into a few different categories. Some you give us directly, and some we collect automatically as you use our platform.
Information You Provide
- Contact details when you sign up or reach out to us, including name, email address, and phone number
- Budget and financial planning data you enter while using our educational tools and exercises
- Payment information when you enroll in paid programs, though we don't store full credit card numbers on our servers
- Communication records when you email us or use our contact forms
- Feedback and survey responses if you choose to share your experience
Information We Collect Automatically
- Usage patterns, including which pages you visit and how long you spend on them
- Device information like your browser type, operating system, and screen resolution
- IP addresses and general location data at the city or regional level
- Course progress and completion rates for our educational content
We don't collect sensitive financial information like bank account numbers or credit card details beyond what's necessary for payment processing, which is handled through secure third-party providers.
How We Use Your Information
Here's what we actually do with the data we collect. Every use has a specific purpose related to providing and improving our educational services.
Purpose | Details |
---|---|
Service Delivery | Creating your account, providing access to learning materials, tracking your progress through courses |
Communication | Sending course updates, responding to inquiries, sharing relevant educational resources |
Platform Improvement | Analyzing how users interact with content to make our courses more effective |
Legal Compliance | Meeting requirements under Thailand's PDPA and other applicable regulations |
We don't sell your personal information to third parties. That's not our business model, and frankly, it never will be. Our revenue comes from course fees, not from trading user data.
When We Share Your Data
Sometimes we need to share information with other parties to run our platform effectively. But we're selective about this and always aim to share the minimum necessary.
Service Providers We Work With
We use trusted third parties for specific functions like payment processing, email delivery, and cloud hosting. These companies are contractually obligated to protect your data and can only use it for the specific services they provide to us.
If we're required by Thai law enforcement or regulatory authorities to disclose information, we'll comply with valid legal requests. However, we'll notify you when legally permissible and push back against overly broad requests.
In the unlikely event that View-Task is acquired or merged with another company, your information would be transferred to the new entity. We'd notify you beforehand and ensure the new owner commits to similar privacy protections.
How We Protect Your Information
Security isn't just a checkbox for us. We take multiple measures to keep your data safe from unauthorized access, disclosure, or misuse.
- All data transmission is encrypted using industry-standard SSL/TLS protocols
- Our servers are hosted in secure data centers with physical access controls
- We regularly update our systems and apply security patches promptly
- Access to personal data is restricted to employees who need it for their work
- We conduct periodic security assessments to identify potential vulnerabilities
That said, no system is perfectly secure. While we do everything reasonable to protect your information, we can't guarantee absolute security. If we discover a data breach affecting your information, we'll notify you promptly as required by Thai law.
Your Rights Under Thai Law
Thailand's Personal Data Protection Act gives you specific rights regarding your personal information. Here's what you can do and how to exercise these rights.
Access and Portability
You can request a copy of the personal data we hold about you. We'll provide this in a commonly used electronic format within 30 days. There's no charge for your first request in a calendar year.
Correction and Updates
If information we have about you is inaccurate or incomplete, you can ask us to correct it. You can also update most information directly through your account settings.
Deletion and Erasure
You can request deletion of your account and associated personal data. We'll comply within 30 days unless we have a legitimate reason to retain certain information, such as completing financial transactions or meeting legal obligations.
Objection and Restriction
You can object to certain types of data processing, particularly for marketing purposes. You can also request that we temporarily restrict processing while we address a concern you've raised.
To exercise any of these rights, contact us at help@view-task.com with your request. We'll need to verify your identity before processing most requests to ensure we're protecting your information properly.
Data Retention Periods
We don't keep your information longer than necessary. How long we retain different types of data depends on its purpose and legal requirements.
Data Type | Retention Period |
---|---|
Account Information | Duration of active account plus 2 years after closure |
Course Progress Data | 5 years from last activity for certification purposes |
Payment Records | 7 years as required by Thai accounting regulations |
Marketing Communications | Until you unsubscribe or 3 years of inactivity |
Usage Analytics | Aggregated and anonymized after 18 months |
When we delete data, we do so securely to prevent recovery. Backup copies in our disaster recovery systems are also deleted according to our backup retention schedule.
Cookies and Tracking
Like most websites, we use cookies and similar technologies. These small files help us remember your preferences and understand how you use our platform.
Types of Cookies We Use
Essential cookies keep the site functional, remembering things like your login status. Analytics cookies help us understand which content works well and where users get stuck. Preference cookies remember your settings like language choice.
You can control cookies through your browser settings. Blocking all cookies might affect some functionality, but you'll still be able to access most of our content.
Children's Privacy
Our services are designed for adults interested in financial education. We don't knowingly collect information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete it.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.
The date at the top of this document shows when it was last revised. We encourage you to review it periodically, especially before providing new types of information.
Questions About Privacy?
If something in this policy isn't clear, or if you have specific questions about how we handle your data, we're here to help. Reach out through any of these channels.